My mission is to help small business to succeed who in turn help me to succeed. I do this by providing personal and
online help and tips via my website. See articles Search Engine Optimisation (SEO)
and glossary and by my
free business club which provides free
articles and tips on a regular basis to help everyone not just our clients.
The main business is creating new websites with professional email addresses plus updating, revamping existing
websites and resolving specific problems. Setup auto-responders,
which includes databases with facilities for their clients to automatic subscribing and unsubscribing
and other specialist software. Setting up outlook for filtering of wanted emails into special folders
and unwanted junk emails.
Many clients know I have extensive knowledge on many
subjects and I am often asked for advice and technical help on web and non-web related subjects.
As an added bonus, I enjoy the work. I enjoy meeting people, creating things, and the challenge of making things work both
software and hardware.
To see Bob Crisp personal background
Testimonials
Provide a good quality service.
Being a one man business I do not need an elaborate system to monitor the quality
my services.
Most of my clients I know on personal
and on friendly basics I speak to them regularly so I know how they are getting and get a constant
feedback.
Each client has different needs so I
specifically tailor my services to their specific requirements.
Some for example, need their site updating on a weekly basis so I am in weekly contact.
Another client wished to update his site himself but lacked the expertise to design the site so I designed the site for him and specially
added comment tags for him to show what bits he could change without messing up the layout. I am
in frequent contact with him and advising on various aspects. Some of the advice is two way.
Some clients wish to do everything
themselves so I setup 1StopHosting.org.uk an online where
you can buy domains, hosting space and everything to build your own website. This has the failsafe if
they have problems they can call on my personal expert help knowing that I will resolve their problem.
The measure of the quality of my service.
The service I provide is an ongoing service.
If one provides a poor service then clients will leave.
On the other hand existing happy
clients will come back time and time again also will happily recommend new clients to me. They must be
confident that I will provide a good service because nobody wants complaints and they don’t want the
person they recommend to complain back to them.
The fact that I do not spend any money on advertising for new business and that I mainly rely on referrals from existing clients for new
business proves that my existing clients are happy to recommend satisfied with my service.
Two levels services
1Stops.co.uk shows my two services under the heading “Save Money” / “Save Time…”
And explains the options then “The choice is yours! Or a bit of each!
1) A DIY service which is catered for by 1StopHosting.org.uk. This is an automatic turnkey operated website with the clients providing all the input and work. Domains and hosting are registered by the client and run in real time with payment taken online. Since the client does all the work (DIY) this is the cheapest option. However, if they find due to the lack of time or for whatever reason, the website cannot be completed then they can always fullback on my personal help.
2) A complete professional service under 1StopWebs.co.uk this is the complete opposite to the DIY service with everything done for you starting with a complete analysis of your business, what you are expecting from your website and a feasibility study of what is practical.
1Stops.co.uk Group page - general outline of services provided by
the different sections.
1StopHosting.org.uk Our DIY web service for those who wish
to build their own website. You have your own Control Panel where you can build, install,
setup and control all aspects of your website and emails. Use use your favourite software or our special
online WebBuilder (no HTML of coding), together with 500+ templates, 100,000+ photos, clipart and online
help plus many special scripts to enhance your site. All this gives you the benefits that you have full
control over your own website without relying on others together with a great saving on costs. Tuition
and personal help available.
1StopWebs.co.uk A complete professional service. This is the
complete opposite to the DIY service with everything done for you starting with a complete analyst of
your business, what you are expecting from the website and a feasibility study of what is practical.
1stoputilities.co.uk Broadcall: Award-winning package combining high-speed broadband and low-cost calls
including Line rental and free connection - from only £19.99 a month. Other utility services like
Energy: (Gas and Electricity) with unique "Triple Value" Guarantee gives you peace of mind - you'll
always get a good deal with the convenience of just one monthly bill plus award-winning UK-based
customer service. Most clients find they benefit by saving their time and costs together with an
excellent service. also FREE telephone calls, the more services you take the more free calls ie if you
have broadcall, gas and electricity free calls to 01, 02 & 03 numbers any time, any day.
Clients can contact me should they need help or
advice.
1stopprint.co.uk
The original one stop service formed in 1973 under the banner of "Printing Services" as it's name
implies gives a complete service in all aspects of printing. You name it we print it! I
sold this part to Bachan Singh who was one of my employees to give me more time to concentrate on the web
side of the business. He and his brother has completely revamped the building and bought new machines to
give an improved service and added many extra services.