SETTING UP OFFICE OUTLOOK

Notes: There are two "Outlooks" Outlook Express & Microsoft Office Outlook don't get two mixed up. This guide is for Microsoft Office Outlook. If you not sure which click on  help then about. For Outlook Express Guide click here.
Be aware that computers are not very forgiving - a comma (,) on the screen may look like a period (.) depending on font size and type.
Punctuation, spaces and case is of the utmost importance. Everything case sensitive.

I advise copying and paste to avoid typing errors – make sure when copying you don’t get any unwanted extras ie spaces, tabs or returns

First make sure your local network is functioning correctly and you have access to the web by open a webpage.
If you are viewing this as a web page then you are OK.

You may have a security or firewall setting which is barring you from the web.

POP3 or IMAP?


I recommend using pop3 account if only one computer is going to be used as it is quicker since the e-mails are held on the local computer and not on the remote server.
Note after down loading the email it is deleted on the server which is why you cannot down load the same e-mails onto another computer.
if more than one computer going to used for the same email account then use Incoming server (IMAP) imap.1and1.co.uk
Note: this only loads the headers on to the computer and must be online since the e-mails are held on the server to open the e-mail and is a lot slower.

Open Microsoft Outlook and open the "E-mail Accounts" box from Tools (menu) > E-mail Accounts > Add New E-mail Account.

Select pop3 or imap

NOTE: for IMAP "Incoming server (IMAP)" insert imap.1and1.co.uk

NOTE: user information "Your Name" can be in any format or style and shows on the header from.
E-mail address shows what ever address you wish the recipient to rely to.

Click “More Settings”

Note the "Reply E-mail" will be used when recipient uses the reply button and can be any valid e-mail address.

Click on "Outgoing Server"

Tick box & use same settings then click "OK"

NOTE: "Connection" and Advance" tabs can normally left on there default settings.

Click “Test Account Settings”

Each test should have a tick against it
If it is a cross that’s the item that needs rectifying.
The "Errors" tab will give a guide to the problem.

It is very unlikely that the main server will be wrong.

so if still having problems double check your setting against the data in the email sent to you.

Be aware that computers are not very forgiving a comma (,) on the screen may look like a period (.) depending on font size and type.
Punctuation, spaces and case (capitals or lower letters) is of the utmost importance. The slightest variation is the difference between working and not working.

If still having problems send me an e-mail with the screen shots of your setting.

To copy the screen box hold Control key while pressing "Print Screen" key (next to F12)
Go to a working email account on the same computer press Control V.
If no working e-mail on that computer paste screen shots into word.

When finished save the document onto a memory stick send it or e-mail from a different computer to me.

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10/04/2015